Tata Power - Employment Opportunities for Experienced

mYCoach

is Tata Power’s coaching intervention for the apex, top and senior leaders of the company that is aimed at accelerating their development through formal coaching sessions with certified coaches who have an illustrious professional career. It commences with understanding the coachee in their current context, with inputs being taken from the manager, stakeholders, Hogan Personality Assessments ®, AMP self-assessment etc. This journey focuses on coachee’s outer visible leadership style as well as the inner core for development. The coachee traverses the change journey and experiments with new ways while observing impediment and impact. There are various pit stops ‘check-ins’ that are pre-decided for tracking progress on the plans and envisaged outcomes.

Gyankosh

Tata Power’s digital learning platform Gyankosh enables employees the opportunity to unleash their full potential for self & organisation development. Gyankosh is powered by Skillsoft’s LXP Percipio for anytime, anywhere, any device learning. Gyankosh currently has over 88000 learning resources in the form of Courses, Video, Books, Books Summaries, Audio Books, Audio Book Summaries to cater to varied learning styles – Watch, Listen, Read, Do. It address developmental needs of employees by administering niche learning interventions by embedding training into everyday work, without disturbing normal work schedules, thereby fulfilling learning & development needs of all employees across geographies and generations.

Future Skills Academies

In line with Tata Power 2.0 Growth Story, Data Analytics, Sales, , Project Management & Customer Centricity have been identified as critical capabilities and skills of the future. In order to build capabilities in these areas across clusters, Future skills academies have been created that provide role based certifications. These academies are conceptualized, designed and executed by Tata Power’s C&LD team with executive sponsorship for the business heads. The process commences with expectation mapping with business heads, role holders’ competency assessment, blended learning pedagogy including live classroom training, Virtual instructor led training, on the job coaching by internal / external SMEs, assessments such as role plays, capstone projects, simulations, project work, followed by certification and R&R. These academies are anchored on Gyankosh and we partner with various leading EdTech companies and training partners specialising in providing world class training in these skills.

Digital Academy

At Tata Power, we are on a journey to achieve Growth and Transformation. We have, over the years, continuously embraced new technology for automation and digitization. These investments have made us data rich. However, the level of richness lies in extent of use of data to predict/recommend/derive insights for enhancing asset performance, customer experience, employee productivity and for launching new business models. To achieve the richness and moving towards next level of performance, leveraging data within and outside our business is critical and requires us to build strong capabilities. Towards this, the Digital & Information Technology team in collaboration with HR's capability & leadership development team co-designed and launched Tata Power's Digital Academy. This academy offers 2 tracks, namely, Data Evangelist track (for the Senior Leaders) and Data Practitioner track (Professional, Champion & Expert Level certifications for the officers) in partnership with Professors from UC Santa Cruz and leading EdTech companies.

Customer Centricity Academy

At Tata Power, the customer is at the center of al that we do, hence we are committed to becoming a customer centric organization thereby providing an exceptional to our customers, each time, every time. To aid in this objective, developing a customer first attitude, going the extra mile, managing various customer segments, and providing extraordinary customer experience have been identified as the essential proficiencies. The various Customer Service tracks spanning roles in CRC, Call Centre, CRM, eCare, Meter management, Revenue billing & recovery, Commercial functions etc. with different levels of expertise and certifications (Professional, Champion, Expert level certifications).

Career

Learning and
Development

Capability & Leadership Development